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Client Overview:

Elias Range Stays specializes in providing midterm housing solutions for travelling professionals, offering comfortable and fully equipped accommodations tailored to the needs of remote workers, healthcare professionals, and project-based travellers.

The Challenge:

As demand for midterm housing surged, Elias Range Stays faced increasing complexity in managing its growing portfolio. Coordinating guest communications, ensuring timely property maintenance, and maintaining accurate financial records became a significant burden, leaving the owner with limited bandwidth to focus on strategic growth.

The Solution:

Elias Range Stays partnered with TurnKey Virtual Agency to enhance its operational efficiency and financial management. Our services included:

• Bookkeeping: Managing financial transactions, creating monthly reports, and streamlining expense tracking for better budget oversight.

• Property Management Support: Overseeing guest communications, coordinating property maintenance, and optimizing reservation management processes.

• System Optimization: Implementing tools and workflows to automate routine tasks, reducing manual effort and errors.

The Results:

• Enhanced Guest Experience: TurnKey's responsive management of guest inquiries and seamless coordination of property maintenance led to a 40% improvement in guest satisfaction scores.

• Financial Transparency: Accurate and up-to-date financial records allowed the owner to identify areas for cost-saving and revenue optimization, paving the way for sustainable growth.

• Increased Owner Freedom: By outsourcing operational tasks, the owner regained over 20 hours per week, focusing more on expanding the business and fostering client relationships.

Client Testimonial:

"TurnKey Virtual Agency has been a game-changer for Elias Range Stays. Their expertise in property management and bookkeeping has not only streamlined our operations but also allowed us to provide an elevated experience for our clients. I now have the time and peace of mind to grow the business.”

Conclusion:

At TurnKey Virtual Agency, we empower businesses like Elias Range Stays to thrive by managing the details that matter most. By combining our operational expertise with a commitment to client success, we help our partners achieve their goals while reclaiming valuable time.